Saturday, March 29, 2008

Re: Any suggestions?


To update the story so far, we ended up getting Cisco involved since they monitor our WAN and they saw no problems with congestion or anything like that. I then opened a Support Request with VMware just to see what their recommendations would be. After it is all said and done, the problem seems to lie with our WAN in that it is a frame relay network. Apparently this network topology is not conducive to good RDP performance. We are scheduled to upgrade to MPLS and refresh the WAN routers but that is still a few months off. We looked into the solution from Expand Network but the prices involved were just too much for an unbudgeted expense. Come to find out...a company called Circadence had just opened an office here in Tupelo, MS and their specialty is WAN acceleration. We have met with them twice now and are preparing to test their technology to see if it will improve the RDP performance next week. I really hope this solution from Circadence works out, if not, we are going to be forced to bring Citrix back into the mix.


Grant